Support
We're here to help you get the most out of your brain training experience.
Contact Us
For technical issues, billing questions, or general support, please email us at dylan@examp.com. We typically respond within 24 hours during business days (Monday-Friday, 9 AM - 5 PM PST).
Subscription & Billing
What subscription plans are available?
We offer Weekly and Yearly plans. Current prices and billing details are shown by the App Store or Google Play before you confirm your purchase. Eligible new users may be offered a 3-day free trial with the weekly plan.
How do I cancel my subscription?
You can cancel anytime through your device's app store settings:
- iOS: Settings → Apple ID → Subscriptions → Brainfart → Cancel
- Android: Google Play Store → Menu → Subscriptions → Brainfart → Cancel
How do I restore my purchase?
Open the Brainfart app, go to any premium feature, and tap "Restore" in the subscription modal. Make sure you're signed in with the same Apple ID or Google account used for the original purchase.
Using the App
Can I play games without a subscription?
No. Brainfart is free to download, but an active subscription is required to play any game. Eligible new users may be offered a 3-day free trial with the weekly plan. Without an active subscription, gameplay stays locked.
How do I track my progress?
Your progress is automatically saved locally on your device. Premium users can access detailed analytics and progress reports in the app.
Can I use the app offline?
Yes. Subscribers can play downloaded games without an internet connection. An active subscription is still required for gameplay.
Technical Support
The app is crashing or not working properly
Try these troubleshooting steps:
- Force close and restart the app
- Restart your device
- Make sure you have the latest version from the app store
- Free up storage space on your device
If issues persist, contact us at dylan@examp.com with your device model and iOS/Android version.
What devices are supported?
Brainfart requires iOS 15.1+ or Android 7.0+. The app is optimized for phones and tablets.
Legal & Privacy
Please review our Privacy Policy, Terms of Service, and Subscription Terms for more information about our policies and terms.